Delete account
and personal data

How to request account deletion

You can request account deletion directly in the app or via email:

1. Open the HockeyBook app and go to Settings.
2. Select "Delete account".
3. Confirm the deletion. Your personal data will be permanently removed and you will no longer be able to sign in.

Request via email

If you don't have access to the app, you can request account deletion by email at info@hockeybook.online.

Please include in your email:

• The email address associated with your account
• Full name of the account owner

What data will be removed

Once your request is processed, the following personal data will be permanently removed from your account:

• Name, surname and nickname — replaced with an anonymous identifier
• Email address — replaced with an internal anonymous address
• Phone number and profile picture
• Login credentials (password, Google/Apple account link)
• Push notification tokens and active sessions on all devices

Data that will be retained

Some data will remain in the system in an anonymized form with no link to your identity:

• Anonymized statistical records (goals, assists, attendance) will remain part of team statistics under an anonymous identifier
• Team memberships — your anonymized record may remain on rosters of teams you were part of

Processing time

When deleting your account via the app, personal data is anonymized immediately. For email requests, the process will be completed within 30 days. Once anonymized, your account and data cannot be recovered.